The Competition and Consumer Authority (CCA) is a Botswana statutory body responsible for enforcing competition and consumer protection laws in the country. It took over the functions of the former Consumer Affairs Department under the Ministry of Investment, Trade and Industry in December 2019. The Authority works to prevent anti-competitive practices, promote free market competition, and safeguard the rights of consumers across Botswana.
Through its various divisions, the CCA handles mergers and monopolies review, investigations, policy and research, legal services, and consumer protection matters. The website provides access to complaint forms, merger notices and decisions, guidelines, annual reports, newsletters, and relevant legislation such as the Competition Act and Consumer Protection Act. It also lists job opportunities, tenders, and public notices relevant to businesses and consumers seeking information or redress.
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